Baja Fever
By Greg Niemann

richard colman

From

This is an update to my previous review. Baja Bound, unbidden on my part, reached out to me to assist. They coordinated a contact with...UBB, and the insurance company made me whole by paying for damage sustained to my car. They even reimbursed the $300 payment (or bribe or ...) made to the other party. This is by far the best treatment ever received from an agency or insurance company. I can strongly recommend both Baja Bound and CHUBB. ------------------------------------------------------------------------------------------------------------------- This review is about the insurance process in Mexico with US agents. I have driven in Baja many times, but never had to use my Mexican auto Insurance. This time I did, and it is not a pretty picture: Having purchased a daily CHUBB insurance policy through BAJA BOUND, I drove across the border for a dental appointment. Almost immediately, I had a non-injury minor-moderate collision with another car. We waived each other down, drove a couple of blocks to a side street. We got out to exchange information and discuss - my spanish is extremely poor while the other driver spoke better English. He blamed me for the collision. I showed him my insurance policy. He said it was invalid. He called in a Policia Municipal officer who spoke little English. I showed my policy again. We would have to go to the policer station to work this out - not good! I called CHUBB in Mexico to report the incident and for help. Meanwhile, the other guy said that US$1,000 would settle his interest. I said: "no, forget it - I have insurance!" I asked the CHUBB agent to intercede and handed my phone to the Policia - they talked for a while and nothing happened - off to the Police Station!! I told the guy I was in pain, needed to go to the dentist, and offered him US$300, He said yes and took the money. The cop said to both of us: " OK, are you both satisfied?" We said yes. He left, I drove off, and went back across the US border. My CHUBB policy was apparently useless. I wrote a long note to BAJA BOUND about what happened, but never heard back from anybody. Apparently a slick website does not guarantee anything.

Rivera Jose

From

Quick easy to navigate website

masa SAL.

From

Good seevice have use baja bound for many years good price....

jos en elly balemans - wouters

From

We were trying to get an insurance for our RV in Mexico, we come from Europe and we drive with Belgium license plates. I tried a lot of...ompanies but they didn’t answered my mails. Baja Bound answered my mail immediately and the next day I had an insurance. Very nice and helpfully. I recommend this company for all the Europeans driving around in Mexico

Isi Soto

From

Easy to get and the price is right

John I. Mitchell

From

Professional and affordable.

Clarissa Gomez

From

Thank God I had a safe trip but it did have me at peace knowing I was fully covered. The staff were friendly and very helpful.

Michael Marble

From

Best Mexican insurance

Rail1riders

From

Quick, easy, well designed website and not just for Baja. Good rates for temporal residente gringos. We’re now living in Jalisco. Printed...d my policy before crossing the border in Laredo and was set to go. Well done Baja Bound!

Jeff Dippel

From

Honestly their app is so fantastic and saves all my info I can literally buy the same insurance for my Baja trips in less than 45 seconds...it’s incredible

Hector Cortez-aponte-cabrera

From

Been with Baja Bound for a while now. Never had the need to file a claim, until recently while in Baja. Someone crashed into our vehicle....Unfortunately, the at fault driver had no license nor insurance. Called HDI per the instructions on the policy forms and an agent (Fidel) came out within ten minutes. Fidel was with us throughout the entire police investigation and subsequent police station declaration. I’ve never dealt with this type of issue in Mexico and it was all very seamless. I communicated back and forth with HDI’s U.S. claims rep and within a matter of weeks, they paid all the damages to my vehicle. Essentially, my vehicle was a total loss and I just received the check. Baja Bound and HDI are legit. I’ve been dealing with Shauna from Baja Bound since the beginning of my claim and she is awesome. I wouldn’t recommend you travel to Mexico without insurance. Laws in Mexico are very different than the U.S. (guilty until proven innocent). Having insurance and an adjuster with you during this time is important. A+++ legit company.

Charles Gee

From

Incredibly fast and painless. Paid about $180 for a month of coverage. It was easier than going on line.

Chyla Nava

From

Great, easy to use service. I haven't had to file a claim (and hope I never have to) but the online portal is very easy to use, and it's...ery easy to understand the coverage available. We travel frequently to Mexico, and will continue to use Baja Bound for our insurance needs.

Kierian Kuklok

From

I have been a customer for years and when I really needed them they stepped up in every way. I had a freak accident to my car and they...nt out of the way to ensure I was taken care of. Five stars is not enough!!!

Lourdes Montoya

From

Easy, fast, and affordable.

Aj

From

Reasonable prices and we thought best chance to actually get results if we needed them.

Benny Marquez

From

Great company and they use CHUBB which is a top notch insurance company.We got our policy online 30min before crossing the border and were... covered,we decided to stay an extra day and called them up and got our policy extension it was real easy.There is a reason Baja veterans use them.

Adrianna Dorsey

From

Great company, great prices, and even better customer service. We've lived in Baja for 7 years and have used them for the past 6years....rtunately only claim has been road side assistance. Broke down on the way back from San Diego just inside Tijuana. Living in Ensenada we were worried about the cost of a tow that far. Insurance covered it completely all the way home. Driver license policy is great for up to 3 drivers and includes the road side. We've opted for full coverage on our vehicles that stay permanently in Baja just in case they ever got stolen. So far it's not been needed. But that's the thing with Insurance....you hope to never need it.

Gary Counts

From

So convenient and easy to navigate thru the online process. I'll never use any other Mexican insurance service!

Joey Digiovanni

From

Easy to work with 😉. Always courteous and helpful. Have used them for all trips to Mexico. Easy website to navigate

Jolene Bibian

From

Shauna at Baja Bound was AWESOME!! We had specific questions about how to quote the policy based on our vehicle type and she was super...ponsive and thorough. 10/10 will use again for our Baja trips!

Rebecca Newell

From

Great service!

Maria Elena Smith

From

Easy and affordable.

Mehdi Fahid

From

I reapplied for my Baja Bound Mexican car Insurance yesterday and I spoke to Ms. Shauna. This lady processed my application quickly and...ailed me my insurance. I had a very pleasant phone conversation with her. In short Ms. Shauna is an excellent professional lady! I had insurance with Baja Bound (HDI) for almost 4 years. But my Sentri expired and I had to reapply again. Ms. Shauna helps you and provide you with all sort of good information. For example, she told me about Baja’s specific insurance that is cheaper and has better services such as medical expenses. I hope you are lucky and can speak to Shauna. Kind regards Mehdi

Benjamin Driebe

From

Absolutely fantastic, I already forgot her name because I have a terrible memory but the woman that helped me on the phone was wonderful,...answered all of my questions, many of which weren't even about insurance, but just about my trip in general. Very easy to use website, makes getting Mexican Insurance as an American an absolute breeze. Highly recommend.

richard carr

From

fast replies and great price!

Juan Zuniga

From

I just would like to know if you guys are going to update the fastpass direction any soon, during the month of January the lane changed to... the left, therefore the directions on your website are incorrect !! It would be of great help if the information was up to date. Thank you !!

Richard Schweiger

From

Very professional, very helpful, great policy, I couldn't be happier with Baja Mexican Insurance, the friendly smiles and ease of it all in...n getting just what I wanted, what I needed, at a very competitive price.

Ryan Frisby

From

We use them every time we travel to Mexico. Luckily we have not needed their services yet but getting insurance through them is quick and...easy.

Jan Muhammad

From

I need a tourist visa for maxico I'm from pakistan help me sir

Tracy Moore

From

Very easy, quick, and professional

robert kepper

From

They are very good . There website doesn't show you need a title to bring a vehicle across the border.I was stopped and told I had to...eturn to the United States. The border agents informed me that the insurance company should have known this . I still don't see anything that says you need a title I told the insurance company needs to look into this. I called them and they said they would definitely look into and let me know . I still think they are a 5 star rating.I hope to hear from them so everybody will know what the rules really are. 👍 I will give you a up date to this when I hear from them 🌝

Edilver Martinez

From

Our go to Baja car insurance, everytime we take a visit down south . Usually it's for a day trip either for a quick getaway with the family...y or for some good tacos!! It's extremely easy login and Renew our car insurance having an account. Takes me about 5 minutes to login, Renew and print out the paperwork. I've been using Baja bound for a few years now and having that security on our car everytime, is just one less thing I have to worry about heading down south. Recommend it!

Daniel “Dan M” Markofsky

From

Third time working with Baja Bound and they made it easy! Thanks!

Steve Bender

From

Have never needed to use the insurance fortunately but the website always works great. Can buy a policy in about a minute.

Jose Paez

From

Had a great experience getting insurance at Baja Bound, before I always stoped at the border to purchase my insurance, not anymore. By the... way you don't need the title, current Registration is all you need.

JUSTINE SERRANO

From

I purchased insurance through them & CHUBB for our trip to San Felipe. Unfortunately, we had to cancel due to our vehicle having an oil...ak the night we were supposed to head out. With all going on I did not think to call the insurance right away & cancel the policy however I did call right after the policy had been over. I called Baja Bound & spoke to Yara & she advised me to send in my paperwork of the repairs with when we submitted the vehicle to the mechanic & that it was worth a shot. I was amazed by the service I recieved from Yara & Baja Bound. They were quick & easy to work with & were able to reimburse me for the policy I had purchased. I will now ensure I use Baja Bound & CHUBB for future travels. P.S. its recommended to cancel the policy asap if something does happen & your plans were cancelled for what ever reason.

Christian Minor

From

Team were on point, provided inside information, prices were great and they had my proposal already in the system when I called back....ful and so damn friendly. Cut my costs to help me out as well. Highly recommended.

George

From

Excellent customer service

Kellye Pummill

From

Fast and easy!

Jennifer Toups

From

Baja Bound is and has been my go to Mexico insurance company. The website is extremely easy to use, keeps all your info for a quick...ase and they always have the best price.

Cesar Lopez

From

Very convenient, great price !!

Louis Schneidman

From

I had an awesome experience with Baja Bound. Family owned and highly personal, top notch customer service. I have total peace of mind...ile driving in Mexico! Website is super user friendly. Thanks Baja Bound!!

Phil Noble

From

If you’re looking for Mexican Insurance that you can trust and feel good about while traveling in Mexico, you’ve found the right place..... Our truck broke down on the way to Mexico we had to turn around come back get a different truck to go back into Mexico and it was easy switching the vehicles. I got a call back right away and they handled switching the vehicles right away.

Jeff Bunker

From

Great coverage options . Price buy and print policy , very quick and easy , highly recommend them when driving in Mexico

Burrell DeVine

From

Easy to navigate and very competitively priced! I had to call in and add an additional day, they couldn't have been any more pleasant to...eal with.

Nereyda Torres

From

Me gusta la asuguranza porque la puedes comprar por un dia y te asegura en Mexico por el tiempo que vas ya sea hasta por mes (Translated...by Google) I like the insurance because you can buy it for a day and it assures you in Mexico for the time you go either up to a month

james whitmer

From

Best insurance I've had so far

Matt B

From

I always use Baja Bound to source my insurance while traveling to Mexico. Fortunately, I have not had to file any claims. I do appreciate... the ease of securing policies online. I also enjoy reading all of their online border crossing updates as well as their articles regarding the history of Baja California and places to visit.

Refugio I. Rochin

From

Excellent online and by direct phone. Spanish and English with proven response to questions. Website is very informative about driving in...Mexico and places to see. My highest recommendation. Prof Rochin

Kelly Carney

From

Yara is very helpful and explains everything. Love working with companies like this.

Slumdog Gump

From

Changed some money. Good rate and friendly people.

Jeff G

From

Went down to TJ June 11 2020 No problems going into TJ but the way back was a ordeal 6 hours in line to get back into the USA but no...es with COVID or anything1/2 the people had masks on half did not. Thankfully I have not had occasion to need to file a claim in my many trips to TJ or Hermosillo. Never had a issue buying or getting a fair price from Baja Bound I also enjoy the newsletters they send from time to time.

don letson

From

Great renewal process, if only south Dakota would do the same for car registration.

len buckholtz

From

SIMPLE, STRAIGHTFORWARD. OLD GUYS LIKE THAT. WILL DEFINITELY USE IN 6 MONTHS IF STILL RUNNING AROUND THE WILDS OF BAJA.

Susana Judd

From

Easy, quick and fair prices. Easy to deal with if needed.

Seismic Waterfinder

From

Very excellent service, needed insurance for Mexico, price was fair. The custumer service rep was Yara

Nicolas Dervé

From

Very good ans very fast. We hope all will ben good if we need it.

Blake Glassco

From

I will never drive south of the border without Baja Bound in my center console. I was in an accident a couple hours south of Ensenada and...the Mexican insurance company sent an adjuster out for the claim. A couple hours later, the adjuster informed me that the claim was denied. I called Baja Bound shortly after on my drive towards the boarder and spoke to Yara. She calmed me down a little and promised to reach out to the insurance company herself and get back to me. I didn’t have any expectations of things going better, but over the course of a couple weeks, Yara had the claim approved and had an adjuster sent to my house to check out the truck for an estimate. A week after the adjuster left, I received a check in the mail that will completely cover all repairs. I can’t imagine that this story would be the same without the efforts of Yara and Baja Bound. Thank you!

JohnPaul Gemelli

From

Baja Bound could not have made it an easier ... also, I made a mistake and called them having to leave a message ... but, they called back... within 10 minutes and corrected my mistake ... their website is EZ and I thought their prices fair (especially for peace of mind) ... 5 out of 5 for them!

Jeff Brandt

From

so far so good, however I have read good things about them

Sengoz N

From

SERIOUS.

Kenneth Trass

From

Getting a policy was simple, Provided more than provider for price comparison.

Esther Valencia

From

Super easy to purchase just the coverage you need when crossing the border in your own car. I especially appreciate the fact that I was...ble to choose from two different options. I was provided with my policy within seconds.

Larry Cottingham

From

Great service, very helpful people there.

Luis Cortes

From

Easiest way to purchase insurance when traveling to Mexico. I have used their service for the last 7 years and it only gets easier and...ier. Thanks Baja Bound for your great service and price.

j dougher ty

From

EZ Peasy insurance purchase. Great service every time I've used them. Had to cancel one time when my travel plans went away - no problem..... Never had a claim, but know people who have, and they report great service also. They also put out a terrific monthly newsletter with lots of insider tips for places to see. And, they sponsor the Talk Baja facebook site which has LOADS of info about travelling to Baja. It's just a great outfit to deal with. J. Dougherty - Colorado

Paul Niehouse

From

Extremely easy to acquire a policy. Many options available. Reasonable rates.

Colin

From

Super-easy and instant. Very happy with initial purchase.

Howard M Elster

From

2nd year with Chubb. No problems

Cyndee Congrove

From

Great customer service, quick, friendly staff helpfully answered all questions, very patient with my learning curve on a new product. Would...d use them again and recommend them to anyone!

Art Eugenio

From

I've had Baja Bound insurance for more that ten years now with thousands of miles logged in Baja. Fortunately, I've only had one fender...nder in that time where I had to call them. That one incident was by far the smoothest process I've been through, even more so than dealing with insurance in the States. I would highly recommend Baja Bound to anyone looking to travel in Baja. Geoff and his people are amongst the finest people you'll ever deal with.

Gabe Matthews

From

Where do i start..... you dont know you have good insurance until you have to actually use it. I have had Baja Bound INS for over 5 years...and just recently got into an accident all the way down in Cabo. This was one of the smoothest processes I've ever been through. I would even say smother that having a accident in the states. The adjuster was on site within the hour, delt with the local police for me and made everything go so smooth. I cant say thanks enough to Geoff and his team for helping me out. I'm never leaving you guys!!!!!!!

keith berkley

From

Been going to baja for 45 years. This is best insurance company i have come accross.

Ryan Perkio

From

I have been using BajaBound Insurance for 15 years - multiple trips per year. Their website is easy, their coverage is great, and the...omer service is outstanding. I have many friends that use BajaBound and unfortunately I have seen claims be filed. Outcomes have always been quick, fair, and what you would expect from the contract. I would HIGHLY recommend using BajaBound anytime you travel to Mexico.

RaMon McBride

From

I have not had any claims thus far so rating is based on ease of purchase.

Larry French

From

By far the best service for Mex insurance in Baja. They are personally there for you if you have problems south of the border.

Tudor Thomas

From

Baja Bound makes buying insurance for going south of the border as easy as it gets. The website is the easiest I have used and the staff...really tries to go the extra mile. They do a lot of trips to Baja themselves so they really know the ins and outs.