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How Baja Bound Insurance Services collects, uses, and protects your personal information - including your rights under California privacy law.
We care about your privacy. Baja Bound Insurance Services is the leading online provider of Mexican auto insurance for U.S. and Canadian vehicles, with close relationships with two of the leading Mexican insurers in the industry, HDI Seguros, S.A. de C.V. and Chubb Seguros México, S.A.
Baja Bound understands how important the privacy of your information is to you. We make every effort to ensure that your privacy is protected and your information is secure. This policy discloses the privacy and security practices for Baja Bound Insurance Services, Inc. and Bajabound.com. Our Privacy and Security Policy applies solely to information collected by this website. We encourage you to read through our policy carefully.
References to Baja Bound and Bajabound.com mean Baja Bound Insurance Services, Inc.
This policy explains what personal information we collect, how it is used to provide insurance, who may have access to it, how we use cookies and advertising technologies, the choices you have, your privacy rights (including rights for California residents), how to view and correct inaccuracies, and the security procedures we use to protect your information.
Your use of Baja Bound Insurance Services, Inc.'s website for the purchase of a Mexican insurance policy is at all times subject to this Privacy and Security Policy and our Terms of Purchase.
| Source | What We Collect |
|---|---|
| Online Mexican insurance application | Email address, name, date of birth, address, phone number, and vehicle information (including VIN and plate number). |
| Baja Bound's newsletter | If you opted into the Baja Bound Bulletin, your email address is shared with our third-party email service SendGrid (by Twilio). View SendGrid's privacy policy. |
| Website cookies | Temporary cookies store session information so we can remember you once you have logged in or started the insurance purchase process. These are erased when you log out or close your browser. For users referred by an affiliate partner, a persistent cookie lasting 60 days stores the identity of the referring affiliate. |
| Browser information | Your IP address, software and hardware attributes, and the pages you request - automatically received and recorded. |
| Advertising & analytics technologies | Meta (Facebook) Pixel, Google (including Google Analytics and Google Ads), and Reddit: These tools may collect your IP address, device and browser identifiers, cookie identifiers, the pages you view, and your interactions on our site. See Meta, Google, and Reddit for their privacy policies. |
The advertising and analytics tools above load when our pages load and are used to measure the performance of our website and advertising, to understand how visitors use our site, and to deliver and measure advertising on third-party platforms - which may include advertising shown to you on other websites and apps ("cross-context behavioral advertising"). California law treats this activity as the "sharing" of personal information. You have choices about this activity - see Cookies, Tracking Technologies, and Your Choices and Your California Privacy Rights below.
Baja Bound may use your information to:
Upon filling out our online Mexican insurance application, we store your information in your personal account. Some of the information you provide to us will be on your Mexican insurance policy. The Mexican insurance companies we represent, Chubb Seguros and HDI Seguros, have access to the information listed on your policy.
Your personal information is used by Baja Bound Insurance Services, Inc. and the insurance companies we represent - HDI Seguros and Chubb Seguros - and their third-party providers, in order to provide you with Mexican insurance coverage and related travel services (for example, roadside assistance).
We also use the service providers and advertising partners described in this policy - such as our email provider and the advertising and analytics partners listed above - to operate our website and our marketing. These partners may receive the categories of information described in What Information Is Collected? for those purposes.
We do not sell your personal information. We do not share the information you submit through our insurance application - such as your name, address and email - with third parties for their own marketing purposes.
We do use the advertising and analytics technologies described above, which share certain online identifiers and activity (such as your IP address, device and cookie identifiers, and the pages you view) with advertising partners to measure and deliver advertising. Under California law this is considered "sharing" for cross-context behavioral advertising, and you have the right to opt out. See Cookies, Tracking Technologies, and Your Choices and Your California Privacy Rights below. Apart from these activities, Baja Bound does not rent, sell, or otherwise furnish your information to outside parties except as described in this policy or as required by law.
You can control cookies and tracking technologies in several ways:
California residents and other visitors may opt out of the sharing of personal information for cross-context behavioral advertising. Use our Do Not Sell or Share My Personal Information page, or contact us using the details at the end of this policy.
We honor browser-based opt-out preference signals, including Global Privacy Control. If you visit our site with GPC enabled, we treat it as a valid request to opt out of the sharing of personal information for advertising for that browser.
Most browsers let you refuse or delete cookies through their settings.
If you block the temporary cookies our site needs to function, you may not be able to log in or purchase a policy.
You can also manage advertising preferences directly with our partners through Meta's ad settings, Google's ad settings, and Reddit's settings.
If opted in, Baja Bound will send text messages to your wireless phone. You may opt out at any time by replying "STOP."
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you are a California resident, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) gives you certain rights regarding your personal information.
In the past 12 months we have collected the following categories of personal information: identifiers (such as name, email address, postal address, phone number, and IP address); internet or network activity (such as your interactions with our website and referring pages); approximate geolocation (derived from IP address); and inferences drawn from the above.
We collect and use these categories for the purposes described in this policy. We disclose application and policy information to the insurers and service providers needed to issue and service your coverage. We share online identifiers and activity with advertising partners for cross-context behavioral advertising as described above.
Subject to certain exceptions, you have the right to:
To opt out of sharing for advertising, use our Do Not Sell or Share My Personal Information page or enable Global Privacy Control in your browser. To make any other request, contact us or call 1-888-552-2252. We will verify your request before responding, and you may use an authorized agent to submit a request on your behalf.
Because Mexican insurance policies are records we are required to retain, issued policies, and the personal information within them, may not be deleted. We will respond to deletion requests consistent with these legal recordkeeping obligations.
You may access your account to immediately view your information, or you may contact us for assistance. From your account, you may:
If you have issued a policy on our website, please note that policies may not be deleted.
Securing and protecting your information is a top priority for our company. When you submit sensitive information via the website, your information is protected both online and offline.
Sensitive information (such as credit card data) is encrypted and transmitted to us securely using current Transport Layer Security (TLS) encryption. It is never stored in our database.
Our web and database systems meet industry standards for security and data integrity. Our site complies with Payment Card Industry (PCI) requirements for the online handling of customer information and credit card transactions.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers on which we store personally identifiable information are kept in a secure environment.
No. We do not sell your personal information for money, and we do not share information from your insurance application (such as name, address, and email) with third parties for their own marketing purposes. We do use advertising and analytics technologies that California law classifies as "sharing" - you can opt out.
Use our Do Not Sell or Share My Personal Information page, or enable Global Privacy Control (GPC) in your browser - we honor GPC as a valid opt-out signal for the browser sending it.
You may request deletion of personal information we have collected from you. Note that issued Mexican insurance policies and the personal information within them cannot be deleted - we are legally required to retain those records. We will respond to deletion requests consistent with these legal recordkeeping obligations.
You have the right to know, access, delete, and correct personal information, opt out of sale or sharing for cross-context behavioral advertising, limit the use of sensitive personal information, and not be discriminated against for exercising your rights. See Your California Privacy Rights above for details.
Our Privacy and Security Policy may change at any time. Please be sure to review it when you visit our website.
Baja Bound provides links to other websites you may be interested in as a convenience. Please review the privacy policies of those websites.
If you have any questions about our Privacy and Security Policy or Terms of Purchase, please contact us.
Last Updated: June 15, 2026
