| Processing Payment | |
| Issuing PolicyPolicies | |
| Emailing email |
Once you cross the border into Mexico, your U.S. or Canadian insurance cannot legally help you prove your financial responsibility in Mexico. Mexican insurance will instantly show authorities that you are able to pay damages to third parties. Policies may also include physical damage to your vehicle, total theft of your vehicle, medical payments for the driver and passengers, legal aid, bail bond and roadside assistance. Partial theft (of vehicle parts) and vandalism are available with the HDI Premier and Chubb Platinum policies.
The California Department of Insurance has an online publication to help consumers. In their online publication, they state: "Most policies do not provide coverage in Mexico, so if you plan to drive your car there, it's wise to buy that coverage separately."
In the Arizona Department of Insurance's online publication, they state: "Mexican law requires that you purchase separate liability coverage from a Mexican insurer before operating your vehicle in Mexico. Your Arizona personal auto policy may provide some limited coverage on a limited basis (within 25-50 miles of the Mexican border), but this coverage does not meet the insurance requirements of the Republic of Mexico. Failure to purchase proper Mexican liability insurance may result in many hours in a Mexican jail or a heavy fine if you are involved in an accident while operating your vehicle in Mexico."
In case of an accident in Mexico, you are required to prove your financial responsibility at the scene. Mexico's legal requirement for liability in case you are at fault varies by state or sometimes municipality. A new Federal Law in Mexico states that in case of fatalities to third parties, beneficiaries may be paid approximately U.S. $25,000 minimum, and up to $250,000 or more based on the exchange rate. Each state may then enforce this law along with their state laws. Most U.S. and Canadian citizens feel more comfortable with higher limits especially if they own homes and/or businesses. We offer policies from U.S. $50,000 to $1 Million and limits in between.
Yes. Your U.S. insurance company may be able to cover only the damages or theft to your vehicle within a small mileage range into Mexico. They cannot pay damages you legally owe to others in case you are at fault in an accident (liability coverage). If your U.S. insurance company does cover vehicle damage or theft in Mexico, we recommend to obtain this in writing. If they tell you there is liability coverage in Mexico, be wary because this may be misleading. Mexican authorities cannot recognize U.S./Canadian policies which means you do not have coverage according to their legal system.
We offer coverage for cars, pickups, SUV's, vans, motorcycles, motorhomes, and towed items like trailers, boats, ATVs and campers. We also offer watercraft liability for coverage on the water. Policies for those vehicles may be issued from our website. Learn more about our Mexican insurance policies.
If you are looking to insure a bus, box truck, only a trailer or other vehicle, please call our office for assistance. We offer coverage for buses and box trucks that are going to Mexico for non-commercial use, like for mission trips.
Generally, we cannot cover:
In many cases your vehicle will be able to be repaired in the U.S. or Canada. Keep in mind that if the vehicle is not driveable or far from the border, this may not be possible. Each policy has maximum towing limits offered.
A liability-only policy will cover damages you cause to third parties. Unlike a full coverage policy, liability-only does not cover physical damage or total theft of your vehicle. Our liability-only policies also include medical payments for occupants of your vehicle (except for motorcycles), legal aid and bail bond, and roadside assistance (for most vehicles). Keep in mind the majority of drivers in Mexico do not have insurance. If you purchase a liability-only policy and are hit by an uninsured driver, the policy will not cover damages to your vehicle.
A full coverage policy covers physical damage and total theft (deductibles apply) of your vehicle. If you purchase a full coverage Chubb Platinum or HDI Premier policy,the coverage is extended to include partial theft and vandalism (deductibles apply). A full coverage policy also includes a liability limit to cover damages you may cause to third parties, medical payments for occupants of your vehicle (except for motorcycles), legal aid and bail bond, and roadside assistance (for most vehicles). Our full coverage policies are considered "no fault" coverage. In case an at fault uninsured motorist hits you, our policies cover damage to your vehicle.
All of our policies have stated deductibles. The minimum deductible we offer is $500 for physical damage and $1000 for total theft. If you have a physical damage loss (collision), the deductible amount is the amount you will be responsible for paying when the repair is made. If your vehicle was stolen, the deductible is the amount the insurance company will deduct from the vehicle value before paying you and/or your vehicle's finance company.
Partial theft coverage will pay for parts and accessories that were permanently attached to a vehicle before being stolen. Sound and other electronic equipment may not be covered unless originally installed by the vehicle manufacturer. The deductible is $1000 for this coverage and it is only available with the HDI Premier and Chubb Platinum policies. This coverage does not cover personal items inside the vehicle. Personal items may be covered under your homeowner's or renter's policy.
Vandalism coverage will pay for willful and malicious damages to the vehicle. The minimum deductible is $500 for this coverage and it is only available with the HDI Premier and Chubb Platinum policies.
A driver's license policy is a liability-only policy that insures up to 3 drivers. This type of policy is convenient for drivers who have more than one vehicle that they regularly drive. This allows them to have one policy, yet have the flexibility to drive different eligible vehicles. It is important to keep in mind this policy will not cover any damages or theft of the vehicle. This type of policy is only available as an annual policy. Learn more...
Most policies include roadside assistance which is available 24/7 by calling the number listed on the front of your policy. This coverage includes towing, lockout service, jump start service, fuel service, and flat tire service. Legal aid and bail bond is available 24/7 by calling the number listed on the front of your policy. Legal aid includes legal defense.
Other benefits offered by the policies may include medical assistance, medical references, land medical transportation, air medical transportation, trip continuation assistance, tourist information.
The claims process is similar to the process in the U.S. After you file the claim, all the relevant information will be gathered and the amount of the loss will be determined. If the vehicle needs to be repaired, a repair shop will be chosen and the repairs will begin. If the vehicle is a total loss, the company will value the vehicle according to pricing guides like the Kelley Blue Book and Nada Guide. Claims must be filed in Mexico before returning to the U.S. Call the number on the face of your policy.
Our underwriters, HDI Seguros and Chubb Seguros pay claims in U.S. dollars and at U.S. repair rates when possible. Why is this important? Some underwriters pay out based on Mexican pesos and Mexican repair rates which means the full cost of the repair will be covered only if your vehicle is repaired in Mexico. With some other underwriters, if you want to repair your vehicle in the U.S. because it is more convenient, you will end up paying the difference because the repair rate in Mexico is much lower than that of the U.S. Generally the payout from some other underwriters only covers one third of the value of the repair if you decide to get the vehicle fixed in the U.S. It is important to know your underwriters and how they pay a claim before purchasing their product.
Maybe. If your rental vehicle is from Mexico, we cannot cover the vehicle because it has Mexican license plates. If your rental is from the U.S., it depends upon the policies of the rental agency. Many agencies offer Mexican insurance and those agencies do not allow us to issue policies for their vehicles. If the agency does not offer Mexican insurance, we can offer coverage, but you must have permission from the rental agency to take the vehicle into Mexico.
Our website offers a list of local San Diego rental agencies who offer our insurance. Many of them will issue a Mexican insurance policy for you.
Yes, but the Secretary of Tourism of Baja California recommends driving your own vehicle. If you do go to Baja in a borrowed vehicle, it is highly recommended to carry a notarized letter of permission from the owner of the vehicle stating that the vehicle may be driven in Mexico by the borrower. This letter may be handy in case Mexican authorities question you about the vehicle being in Mexico. A letter is especially important when the owner of the vehicle is not in Mexico, or the owner is a business or non-profit group.
Yes. If you have a vehicle with a salvage title and would like full coverage, you may value the vehicle by reducing the current market value (the value from Kelley Blue Book or NADA Guide) to 50% of the value of a similar vehicle without a salvage title. Use the reduced value when quoting coverage.
We offer two different types of boat coverage: (1) while the boat is being towed behind your primary vehicle and (2) liability only coverage while the boat is on the water, called watercraft liability.
While being towed, you may cover your boat for liability-only or full coverage. Once the boat has been disconnected from the trailer, the coverage ceases.
The watercraft liability coverage is for recreational sailboats, yachts, powerboats and personal watercraft. It does not cover any damage or theft to your boat since it is a liability-only policy. This policy fulfills the requirements of Mexican marinas. Get a quote.
There is no coverage for vehicles involved in off-roading or racing. However in Mexico there are many dirt roads that are considered conventional roads if they are normally transited and on these types of roads we can offer coverage. There is no coverage on roads that are impassable.
If you have a policy with a specific vehicle listed, then other drivers are covered as long as they have a valid driver's license on their person. You do not need to list additional drivers. It is important to know that Mexican citizens cannot legally drive a U.S. or Canadian registered vehicle without a U.S. or Canadidan citizen in the vehicle. If your vehicle requires a vehicle permit, it's important to be aware of Banjercito's rules regarding who is legally allowed to drive.
If you have a driver's license policy where specific drivers are listed, only the listed drivers are covered.
Not unless the Mexican citizen is driving with a U.S. citizen in the vehicle. If not, you risk permanent confiscation by Mexican customs officials who view the vehicle in this situation to be contraband. Read more.
Yes. You may change your policy online until the policy begins. If the policy has already begun, please call our office during business hours.
If your policy has not yet begun, you may cancel your policy anytime online. The entire policy premium will be refunded.
If your policy has already begun, we will assist you with any refund. Refunds are calculated according to the premium earned on the number of days used. Premiums are fully earned by the insurer within the first 20-30 days they are active. We cannot cancel any policies when a claim has been filed. If you would like help canceling a policy, please call our office during business hours.
If you purchase a full coverage policy (covers physical damage and theft) and an at-fault uninsured motorist hits you, your policy will cover damages to your vehicle and medical payments for you and your passengers up to the stated limits on the policy. A liability-only policy will not cover any damages to your vehicle, but you will have the stated limits of medical payments for you and your passengers.
Yes. If you are looking for full coverage (physical damage and theft coverage) for your motorcycle, we are able to offer coverage for street legal (registered and plated) motorcycles.
If your motorcycle is not street legal, you may purchase liability only (does not cover physical damage or theft) online. If you would like full coverage, we may be able to obtain special approval for you. Please contact our office.
Medical payments for drivers and passengers are not covered. Our coverage is only valid on conventional roads, not off-road, while racing, on beaches, etc.
No. Personal items may be covered by your homeowner's or renter's insurance policy. Generally these types of policies offer worldwide coverage. Contact your carrier for details.
The insurance that comes with the toll offers only limited coverage which includes repairing damage to the toll road and/or to your vehicle if the road is at fault for damage. It will not cover you once you leave the toll road. Read more
To fill out the online form quickly, we recommend having your driver's license, registration, U.S. or Canadian insurance company name, and a credit card handy.
You may also like to read FAQs about our company. If you couldn't find your answer here, please use our contact form or send email to: service(at)bajabound.com.