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Founders Message

Message from the Founder


Hank Morton
Baja Bound Founder John (Hank) Morton
Hank Morton

Welcome to BajaBound! When we launched this website in 1999, the goal was to bring a technically advanced, affordable way to purchase Mexican insurance online. We were the very first company, in partnership with another agency, to allow customers to purchase, pay for, and print out their policies from the convenience of their own home. Now over 20 years later we continue to strive to be the most convenient, efficient, easiest way to purchase Mexican insurance. Purchasing insurance ahead of time has saved our customers from making an extra stop at the border, and our informative web site has helped both with getting coverage online and answering questions about things like visas, permits, and what to expect and places to go once you get into Mexico.

While we have placed great emphasis on the online experience, we have put an equal or greater emphasis on customer service. I am truly blessed to work with an exceptional staff who are fanatical about helping our clients out when they call, email or IM - we are always available during business hours, and often after hours and on the weekend as well. We also love to meet our customers in person, and invite you to stop by our office in downtown San Diego (we just ask that you call us in advance).

Whether your journey into Mexico is just to the border region, or all the way through the country to Guatemala, we'd love to hear about it. I've personally spent a lot of time traveling in Mexico - from surfing and camping in Baja California, to trips into the culturally rich and beautiful heartland of Mexico - places such as Guanajuato, Puerto Vallarta, Veracruz, Oaxaca, and of course Mexico City. Myself and everybody on my staff has traveled extensively and/or lived in Mexico, and we all share a passion and love for our neighbor south of the border. We love to share our experiences, and hear about all the many and exciting causes, opportunities, and journeys that make you bound for Baja or elsewhere in Mexico.

Regarding insurance I would like to share a few important tips:
  1. If you have a claim, report it in Mexico before you leave! This is the only way the Mexican insurance company knows that your loss occurred in Mexico and not back here in the US. If you don't report the claim before you leave, the insurance company may deny it.
  2. Once the claim process has started please let us know about it as well. While we are not a claims service and do not have authority to settle or pay claims, we do everything we can to help our customers out during this process. We know our insurance policies and our insurance companies very well, and always strive to get the best outcome we can for our customer.
  3. Make sure you provide an accurate value, and information about your vehicle. Our companies use values based on the Kelly Blue Book or Nada Guides. Please don't hesitate to call us if you have something special (like add-ons or conversions) and we can help you get covered.

Thanks for using our service, and viva baja!

4.8 81 Reviews
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    Jose Paez
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    Had a great experience getting insurance at Baja Bound, before I always stoped at the border to purchase my insurance, not anymore. By the...

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    Stefano Pensa
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    I talked with Yara and she was extremely helpful. She took the time to explain the different options available to me and I was able to get...

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    JUSTINE SERRANO
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    I purchased insurance through them & CHUBB for our trip to San Felipe. Unfortunately, we had to cancel due to our vehicle having an oil...

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    Christian Minor
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    Team were on point, provided inside information, prices were great and they had my proposal already in the system when I called back....

  • user logo
    Joey Digiovanni
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    Easy to work with 😉. Always courteous and helpful

  • user logo
    George
    From logo

    Excellent customer service

  • user logo
    Kellye Pummill
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    Fast and easy!

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    robert kepper
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    They are very good . There website  doesn't show you need a title to bring  a  vehicle across the border.I was stopped and told I had to...

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    Jennifer Toups
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    Baja Bound is and has been my go to Mexico insurance company.  The website is extremely easy to use, keeps all your info for a quick...

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    Cesar Lopez
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    Very convenient,  great price !!

  • user logo
    Louis Schneidman
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    I had an awesome experience with Baja Bound.  Family owned and highly personal, top notch customer service.  I have total peace of mind...

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    Phil Noble
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    If you’re looking for Mexican Insurance that you can trust and feel good about while traveling in Mexico, you’ve found the right place....

  • user logo
    Jeff Bunker
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    Great coverage options . Price buy and print policy , very quick and easy , highly recommend them when driving in Mexico

  • user logo
    Burrell DeVine
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    Easy to navigate and very competitively priced! I had to call in and add an additional day, they couldn't have been any more pleasant to...

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    Nereyda Torres
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    Me gusta la asuguranza porque la puedes comprar por un dia y te asegura en Mexico por el tiempo que vas ya sea hasta por mes (Translated...

  • user logo
    james whitmer
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    Best insurance I've had so far

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    Rail1riders
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    Quick, easy, well designed website and not just for Baja. Good rates for temporal residente gringos. We’re not living in Jalisco. Printed...

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    Matt B
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    I always use Baja Bound to source my insurance while traveling to Mexico.  Fortunately, I have not had to file any claims. I do appreciate...

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    Refugio I. Rochin
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    Excellent online and by direct phone. Spanish and English with proven response to questions. Website is very informative about driving in...

  • user logo
    Kelly Carney
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    Yara is very helpful and explains everything. Love working with companies like this.

  • user logo
    Slumdog Gump
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    Changed some money. Good rate and friendly people.

  • user logo
    Jeff G
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    Went down to TJ June 11 2020 No problems going into TJ but the way back was a ordeal 6 hours in line to get back into the USA  but no...

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    don letson
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    Great renewal process, if only south Dakota would do the same for car registration.

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    len buckholtz
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    SIMPLE, STRAIGHTFORWARD. OLD GUYS LIKE THAT. WILL DEFINITELY USE IN 6 MONTHS IF STILL RUNNING AROUND THE WILDS OF BAJA.

  • user logo
    Susana Judd
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    Easy, quick and fair prices. Easy to deal with if needed.

  • user logo
    Seismic Waterfinder
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    Very excellent service, needed insurance for Mexico, price was fair. The custumer service rep was Yara

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    Nicolas Dervé
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    Very good ans very fast. We hope all will ben good if we need it.

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    Blake Glassco
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    I will never drive south of the border without Baja Bound in my center console. I was in an accident a couple hours south of Ensenada and...

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    JohnPaul Gemelli
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    Baja Bound could not have made it an easier ... also, I made a mistake and called them having to leave a message ... but, they called back...

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    Jeff Brandt
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    so far so good, however I have read good things about them