Michael Marooney

From

They told me not to worry after my incident in Mexico, of course I did. Silly me, they talked me...own as well as through the process. They were extremely responsive to my inquiries as well as the repair centers. Key for one’s sanity and timely repair, they were without fault. If you’re in Mexico, have an incident and are insured by Baja Bound, “don’t worry!”

Kelly Morris

From

I’ve used them for years and it’s always been quick and easy to get our insurance when...ng to Baja. I’m reviewing now because I just had one of the best customer service experiences ever. We had gone to Baja last week for the day and on the drive I got 24 hour liability coverage for our car. A couple days after getting home Angela from Baja Bound emailed to see how the trip went and I emailed back great but I had forgotten that we have a yearly policy as drivers in Mexico until Jan 2025 when I purchased the insurance for the day-duh! Angela checked with the insurance underwriters, explained the situation and they refunded what we paid for the day. It wasn’t even on my radar to try to get a refund, I told her because I had thought it was funny that I’m such a knucklehead. It’s really, really refreshing to deal with someone who is so conscientious and diligent about their job. It’s so rare people actually do their job effectively much less going above and beyond like this. Thank you Angela and Baja Bound for your service!

Gabe Matthews

From

Where do i start..... you dont know you have good insurance until you have to actually use it. I...ave had Baja Bound INS for over 5 years and just recently got into an accident all the way down in Cabo. This was one of the smoothest processes I've ever been through. I would even say smother that having a accident in the states. The adjuster was on site within the hour, delt with the local police for me and made everything go so smooth. I cant say thanks enough to Geoff and his team for helping me out. I'm never leaving you guys!!!!!!!