Hola

Chris Barnette

From

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made...to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.

BC Construction

From

Wonderful customer service, they made it easy to get my motorcycle insured for a last minute trip...into Mexico. Explained the coverage with full detail and explained the process if any claim needed to be done. Definitely recommend.

Vanessa Biebl

From

I had to make a claim. They made the process easy and friendly. Using email was also helpful with...communications.