Kelly Morris

From

I’ve used them for years and it’s always been quick and easy to get our insurance when...ng to Baja. I’m reviewing now because I just had one of the best customer service experiences ever. We had gone to Baja last week for the day and on the drive I got 24 hour liability coverage for our car. A couple days after getting home Angela from Baja Bound emailed to see how the trip went and I emailed back great but I had forgotten that we have a yearly policy as drivers in Mexico until Jan 2025 when I purchased the insurance for the day-duh! Angela checked with the insurance underwriters, explained the situation and they refunded what we paid for the day. It wasn’t even on my radar to try to get a refund, I told her because I had thought it was funny that I’m such a knucklehead. It’s really, really refreshing to deal with someone who is so conscientious and diligent about their job. It’s so rare people actually do their job effectively much less going above and beyond like this. Thank you Angela and Baja Bound for your service!

Juan FL

From

very easy to pay and value is cheaper than GNP and ABA and they offer the same protection thank...u!!!

Blake Glassco

From

I will never drive south of the border without Baja Bound in my center console. I was in an...nt a couple hours south of Ensenada and the Mexican insurance company sent an adjuster out for the claim. A couple hours later, the adjuster informed me that the claim was denied. I called Baja Bound shortly after on my drive towards the boarder and spoke to Yara. She calmed me down a little and promised to reach out to the insurance company herself and get back to me. I didn’t have any expectations of things going better, but over the course of a couple weeks, Yara had the claim approved and had an adjuster sent to my house to check out the truck for an estimate. A week after the adjuster left, I received a check in the mail that will completely cover all repairs. I can’t imagine that this story would be the same without the efforts of Yara and Baja Bound. Thank you!