Chris Barnette

From

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made...to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.

Christa Bedwin

From

Rigo at the office has been so supportive and awesome, both on e-mail and by telephone. He helped...me figure out details of my trip, sort out an insurance, policy, find a mechanic... and always so helpful and kind. and when I chickened out and turned around and left Mexico, they even promptly processed a very decent partial refund. A wonderful company to do business with!

Stefan Schermerhorn

From

Hands-down, the best Mexican insurance company offering a wide range of policies and coverages. The...e most effective online purchasing system available and devoted customer service.