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Privacy and Security Policy

Privacy and Security Policy

Your privacy and the security of your information are important to us. We make every effort to ensure that your privacy is protected and your information is secure. This policy discloses the privacy and security practices for Baja Bound Insurance Services, Inc. and Bajabound.com. Our Privacy and Security Policy applies solely to information collected by this website.

Summary

Our Privacy and Security Policy will help you understand:

  • What personal information is collected from you through our website
  • How it is used to provide insurance to you
  • Who may have access to your information
  • Your information is only used to provide you with Mexican insurance coverage
  • What choices are available to you regarding the use of your information
  • How you may view and correct any inaccuracies in the information
  • The security procedures in place to protect against the misuse of your information
What information is collected?
  • Our online Mexican insurance application: Bajabound.com collects personal information you have entered voluntarily into our online Mexican insurance application including email address, name, date of birth, address, phone number, driver's license number, vehicle information, including VIN and plate number, and credit card number.

  • Website cookies: The Bajabound.com website uses cookies. In most cases these cookies are temporary and are used to store session information so that our system can remember you once you have logged into your account or have started the process of purchasing insurance from us. Our site needs to be able to store these temporary cookies in order for you to be able to purchase insurance with us or log into your account. These temporary cookies are automatically erased once you have logged out of your account, or close your browser. For some users who have come to us from an affiliate partner website, we store a persistent cookie which lasts for 60 days, and which simply stores the identity of the referring affiliate website.

  • Browser Information: Baja Bound automatically receives and records information from your computer and browser, including your IP address, software and hardware attributes, and the page you request.

  • Chat system: Baja Bound uses a third party chat software provider, LiveChat. When you initiate a chat with us, the chat software provides Baja Bound with your country, state, and zip code; your IP address, Internet Service Provider, and the website link that referred you to our website. To chat with us, you may enter your email address and name, but it is not required. LiveChat’s Privacy Policy
How is it used to provide me with insurance?

Upon filling out our online Mexican insurance application, we store your information in your personal account. Some of the information you provide to us will be on your Mexican insurance policy. The Mexican insurance companies we represent, Chubb Seguros and HDI Seguros, have access to the information listed on your policy.

Who may have access to my information?

Your information is solely for the use of Baja Bound Insurance Services, Inc. and the insurance companies we represent - HDI Seguros and Chubb Seguros, and their third party providers - while providing you with Mexican insurance coverage and travel services (ie. Roadside assistance).

View Chubb’s Privacy Policy

View HDI's Privacy Policy (Spanish only)

Your information is only used to provide you with Mexican insurance coverage.

Baja Bound Insurance Services, Inc. does not and will not share, rent, sell, or in any way furnish to outside agencies or parties (except those listed above) any of the information you provide us through this web site unless required by law.

How do you use my email address?
  • Upon creating your account, Baja Bound sends an email to you regarding the features of your new account and how to access it.
  • Upon purchasing a policy, Baja Bound emails the policy (or policies) as a downloadable attachment for your records.
  • If you purchase a six month or an annual policy, Baja Bound emails out policy expiration notifications about six weeks, three weeks and the day before the policy expires. You may not opt out of the expiration notifications.
  • Occasionally Baja Bound emails important information regarding Mexican insurance policy changes or updates.
  • If you opted in, you will receive the Baja Bound Bulletin, an online, monthly travel newsletter. You may unsubscribe from the Bulletin at any time by clicking on "Unsubscribe" at the foot of the newsletter.
How may I access my information or verify its accuracy?

You may access your account to immediately view your information or you may contact us for assistance. From your account, you may:

  • View your information
  • Change/correct your information
  • Delete your information from Baja Bound's system

If you have issued a policy on our website, then deleting information from your Baja Bound account will not delete policies on file or delete your information from our Mexican insurers' databases.

How does Baja Bound ensure website security?

Securing and protecting your information is a top priority for our company. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. All of our online transactions are handled securely via 256 bit Secure Sockets Layer. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. In addition our web and database systems meet industry standards for security and data integrity. Specifically, our site complies with Payment Card Industry (PCI) requirements for online handling of customer information and credit card transactions.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Changes to Baja Bound's Privacy and Security Policy

Our Privacy and Security Policy may change at any time. Please be sure to review it when you visit our website.

Links to Other Websites

Baja Bound provides links to other websites you may be interested in as a convenience. Please review the privacy policies of those websites.

Use of Our Website

By using our website and entering your personal information, you are agreeing to the terms of our Privacy and Security Policy and Terms of Purchase. Please review these policies when using our website.

Would you like to contact us?

If you have any questions about or Privacy and Security Policy or Terms of Purchase, please contact us.


4.7 146 Reviews
  • user logo
    Tony Vigil
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    My wife and I were in Baja the 1st week of October. Insurance through Baja Bound was quick and easy. Thank you

  • user logo
    Mark Sokol
    From logo

    Easy to obtain, good quality, auto insurance for Mexico.

  • user logo
    Kyle Spahn
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    I have used Baja Bound for years. Very easy and affordable.

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    Pim Handgraaf
    From logo

    Great company. unlike their competitors, Baja Bound answers the phone and you're talking to a real person. Highly reccomend!

  • user logo
    Rebecca Marie Serratos
    From logo

    We've used Baja Bound Mexican Insurance for years, its quick, easy, and affordable. Whether you drive across the US/Mexico border once or...

  • user logo
    Teresa Stricker
    From logo

    Great service and prices!

  • user logo
    Edward Ramos
    From logo

    Great service, quick response time.

  • user logo
    Juan Zavala
    From logo

    Excellent

  • user logo
    benjamin bakke
    From logo

    Easy insurance for peace of mind

  • user logo
    richard colman
    From logo

    This is an update to my previous review. Baja Bound, unbidden on my part, reached out to me to assist. They coordinated a contact with...

  • user logo
    Rivera Jose
    From logo

    Quick easy to navigate website

  • user logo
    masa SAL.
    From logo

    Good seevice have use baja bound for many years good price....

  • user logo
    jos en elly balemans - wouters
    From logo

    We were trying to get an insurance for our RV in Mexico, we come from Europe and we drive with Belgium license plates. I tried a lot of...

  • user logo
    Isi Soto
    From logo

    Easy to get and the price is right

  • user logo
    John I. Mitchell
    From logo

    Professional and affordable.

  • user logo
    Clarissa Gomez
    From logo

    Thank God I had a safe trip but it did have me at peace knowing I was fully covered. The staff were friendly and very helpful.

  • user logo
    Michael Marble
    From logo

    Best Mexican insurance

  • user logo
    Rail1riders
    From logo

    Quick, easy, well designed website and not just for Baja. Good rates for temporal residente gringos. We’re now living in Jalisco. Printed...

  • user logo
    Jeff Dippel
    From logo

    Honestly their app is so fantastic and saves all my info I can literally buy the same insurance for my Baja trips in less than 45 seconds...

  • user logo
    Hector Cortez-aponte-cabrera
    From logo

    Been with Baja Bound for a while now. Never had the need to file a claim, until recently while in Baja. Someone crashed into our vehicle....

  • user logo
    Charles Gee
    From logo

    Incredibly fast and painless. Paid about $180 for a month of coverage. It was easier than going on line.

  • user logo
    Chyla Nava
    From logo

    Great, easy to use service. I haven't had to file a claim (and hope I never have to) but the online portal is very easy to use, and it's...

  • user logo
    Kierian Kuklok
    From logo

    I have been a customer for years and when I really needed them they stepped up in every way. I had a freak accident to my car and they...

  • user logo
    Lourdes Montoya
    From logo

    Easy, fast, and affordable.

  • user logo
    Aj
    From logo

    Reasonable prices and we thought best chance to actually get results if we needed them.

  • user logo
    Benny Marquez
    From logo

    Great company and they use CHUBB which is a top notch insurance company.We got our policy online 30min before crossing the border and were...

  • user logo
    Adrianna Dorsey
    From logo

    Great company, great prices, and even better customer service. We've lived in Baja for 7 years and have used them for the past 6years....

  • user logo
    Gary Counts
    From logo

    So convenient and easy to navigate thru the online process. I'll never use any other Mexican insurance service!

  • user logo
    Joey Digiovanni
    From logo

    Easy to work with 😉. Always courteous and helpful. Have used them for all trips to Mexico. Easy website to navigate

  • user logo
    Jolene Bibian
    From logo

    Shauna at Baja Bound was AWESOME!! We had specific questions about how to quote the policy based on our vehicle type and she was super...

  • user logo
    Rebecca Newell
    From logo

    Great service!

  • user logo
    Maria Elena Smith
    From logo

    Easy and affordable.

  • user logo
    Mehdi Fahid
    From logo

    I reapplied for my Baja Bound Mexican car Insurance yesterday and I spoke to Ms. Shauna. This lady processed my application quickly and...

  • user logo
    Benjamin Driebe
    From logo

    Absolutely fantastic, I already forgot her name because I have a terrible memory but the woman that helped me on the phone was wonderful,...

  • user logo
    richard carr
    From logo

    fast replies and great price!

  • user logo
    Juan Zuniga
    From logo

    I just would like to know if you guys are going to update the fastpass direction any soon, during the month of January the lane changed to...

  • user logo
    Richard Schweiger
    From logo

    Very professional, very helpful, great policy, I couldn't be happier with Baja Mexican Insurance, the friendly smiles and ease of it all in...

  • user logo
    Ryan Frisby
    From logo

    We use them every time we travel to Mexico. Luckily we have not needed their services yet but getting insurance through them is quick and...

  • user logo
    Jan Muhammad
    From logo

    I need a tourist visa for maxico I'm from pakistan help me sir

  • user logo
    Tracy Moore
    From logo

    Very easy, quick, and professional

  • user logo
    robert kepper
    From logo

    They are very good . There website doesn't show you need a title to bring a vehicle across the border.I was stopped and told I had to...

  • user logo
    Edilver Martinez
    From logo

    Our go to Baja car insurance, everytime we take a visit down south . Usually it's for a day trip either for a quick getaway with the family...

  • user logo
    Daniel “Dan M” Markofsky
    From logo

    Third time working with Baja Bound and they made it easy! Thanks!

  • user logo
    Steve Bender
    From logo

    Have never needed to use the insurance fortunately but the website always works great. Can buy a policy in about a minute.

  • user logo
    Jose Paez
    From logo

    Had a great experience getting insurance at Baja Bound, before I always stoped at the border to purchase my insurance, not anymore. By the...

  • user logo
    JUSTINE SERRANO
    From logo

    I purchased insurance through them & CHUBB for our trip to San Felipe. Unfortunately, we had to cancel due to our vehicle having an oil...

  • user logo
    Christian Minor
    From logo

    Team were on point, provided inside information, prices were great and they had my proposal already in the system when I called back....

  • user logo
    George
    From logo

    Excellent customer service

  • user logo
    Kellye Pummill
    From logo

    Fast and easy!

  • user logo
    Jennifer Toups
    From logo

    Baja Bound is and has been my go to Mexico insurance company. The website is extremely easy to use, keeps all your info for a quick...

  • user logo
    Cesar Lopez
    From logo

    Very convenient, great price !!

  • user logo
    Louis Schneidman
    From logo

    I had an awesome experience with Baja Bound. Family owned and highly personal, top notch customer service. I have total peace of mind...

  • user logo
    Phil Noble
    From logo

    If you’re looking for Mexican Insurance that you can trust and feel good about while traveling in Mexico, you’ve found the right place....

  • user logo
    Jeff Bunker
    From logo

    Great coverage options . Price buy and print policy , very quick and easy , highly recommend them when driving in Mexico

  • user logo
    Burrell DeVine
    From logo

    Easy to navigate and very competitively priced! I had to call in and add an additional day, they couldn't have been any more pleasant to...

  • user logo
    Nereyda Torres
    From logo

    Me gusta la asuguranza porque la puedes comprar por un dia y te asegura en Mexico por el tiempo que vas ya sea hasta por mes (Translated...

  • user logo
    james whitmer
    From logo

    Best insurance I've had so far

  • user logo
    Matt B
    From logo

    I always use Baja Bound to source my insurance while traveling to Mexico. Fortunately, I have not had to file any claims. I do appreciate...

  • user logo
    Refugio I. Rochin
    From logo

    Excellent online and by direct phone. Spanish and English with proven response to questions. Website is very informative about driving in...

  • user logo
    Kelly Carney
    From logo

    Yara is very helpful and explains everything. Love working with companies like this.

  • user logo
    Slumdog Gump
    From logo

    Changed some money. Good rate and friendly people.

  • user logo
    Jeff G
    From logo

    Went down to TJ June 11 2020 No problems going into TJ but the way back was a ordeal 6 hours in line to get back into the USA but no...

  • user logo
    don letson
    From logo

    Great renewal process, if only south Dakota would do the same for car registration.

  • user logo
    len buckholtz
    From logo

    SIMPLE, STRAIGHTFORWARD. OLD GUYS LIKE THAT. WILL DEFINITELY USE IN 6 MONTHS IF STILL RUNNING AROUND THE WILDS OF BAJA.

  • user logo
    Susana Judd
    From logo

    Easy, quick and fair prices. Easy to deal with if needed.

  • user logo
    Seismic Waterfinder
    From logo

    Very excellent service, needed insurance for Mexico, price was fair. The custumer service rep was Yara

  • user logo
    Nicolas Dervé
    From logo

    Very good ans very fast. We hope all will ben good if we need it.

  • user logo
    Blake Glassco
    From logo

    I will never drive south of the border without Baja Bound in my center console. I was in an accident a couple hours south of Ensenada and...

  • user logo
    JohnPaul Gemelli
    From logo

    Baja Bound could not have made it an easier ... also, I made a mistake and called them having to leave a message ... but, they called back...

  • user logo
    Jeff Brandt
    From logo

    so far so good, however I have read good things about them

  • user logo
    Sengoz N
    From logo

    SERIOUS.

  • user logo
    Kenneth Trass
    From logo

    Getting a policy was simple, Provided more than provider for price comparison.

  • user logo
    Esther Valencia
    From logo

    Super easy to purchase just the coverage you need when crossing the border in your own car. I especially appreciate the fact that I was...

  • user logo
    Larry Cottingham
    From logo

    Great service, very helpful people there.

  • user logo
    Luis Cortes
    From logo

    Easiest way to purchase insurance when traveling to Mexico. I have used their service for the last 7 years and it only gets easier and...

  • user logo
    j dougher ty
    From logo

    EZ Peasy insurance purchase. Great service every time I've used them. Had to cancel one time when my travel plans went away - no problem....

  • user logo
    Paul Niehouse
    From logo

    Extremely easy to acquire a policy. Many options available. Reasonable rates.

  • user logo
    Colin
    From logo

    Super-easy and instant. Very happy with initial purchase.

  • user logo
    Howard M Elster
    From logo

    2nd year with Chubb. No problems

  • user logo
    Cyndee Congrove
    From logo

    Great customer service, quick, friendly staff helpfully answered all questions, very patient with my learning curve on a new product. Would...

  • user logo
    Art Eugenio
    From logo

    I've had Baja Bound insurance for more that ten years now with thousands of miles logged in Baja. Fortunately, I've only had one fender...

  • user logo
    Gabe Matthews
    From logo

    Where do i start..... you dont know you have good insurance until you have to actually use it. I have had Baja Bound INS for over 5 years...

  • user logo
    keith berkley
    From logo

    Been going to baja for 45 years. This is best insurance company i have come accross.

  • user logo
    Ryan Perkio
    From logo

    I have been using BajaBound Insurance for 15 years - multiple trips per year. Their website is easy, their coverage is great, and the...

  • user logo
    RaMon McBride
    From logo

    I have not had any claims thus far so rating is based on ease of purchase.

  • user logo
    Larry French
    From logo

    By far the best service for Mex insurance in Baja. They are personally there for you if you have problems south of the border.

  • user logo
    Tudor Thomas
    From logo

    Baja Bound makes buying insurance for going south of the border as easy as it gets. The website is the easiest I have used and the staff...