Unless you ask us not to, we may contact you via email or regular mail to notify you of upcoming events, renewals, or changes to HDI Seguros or ACE Seguros insurance products and services.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. All of our online transactions are handled securely via 128 bit Secure Sockets Layer. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. In addition our web and database systems meet industry standards for security and data integrity. Specifically, our site complies with Payment Card Industry (PCI) requirements for online handling of customer information and credit card transactions. In order to maintain this compliance, our site security is monitored weekly by Control Scan. View Control Scan Secure Verification.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately by phone at 888.552.2252 or via email.
