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Mapfre Seguros Roadside, Towing and Travel Assistance

Mapfre Seguros
Roadside assistance for vehicles less than 12 years old includes:
  • Services offered: flat tire, jumpstart, and gas
  • Towing up to U.S. $250 to the nearest town, to a repair shop chosen by you

Medical Assistance

Available for passengers of the vehicle as long as the manufacturer's stated vehicle capacity is not exceeded.

  • Land emergency transportation
  • Air emergency transportation within Mexico
  • International air medical transportation if necessary to the U.S. by airline or special evacuation
  • Medical referrals for physicians and hospitals throughout Mexico
  • Medical specialist
  • Shipment of medicines
  • Medical updates to family
  • Hospital deposit guarantee
  • Round trip transportation and accommodations for relative if traveling alone and hospitalized for more than 5 days.
  • Medical assistance due to automobile accident
  • Assistance in case of client death - repatriation to the U.S.
  • Return of dependent children by tourist class airline to the U.S.
  • Emergency message transmission to family members

Tourist Assistance

  • Information regarding Mexican highways, hotels and immigration procedures.
  • Administrative assistance in case of loss/theft of documents or personal belongings
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